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Desktop & Mobile Support Engineer Extraordinaire!

  • Apple Certified ACTC ACHT ACSP
  • The go-to person to instruct colleagues and end users.
  • Considerable experience using technology including desktops, mobiles, web-based software, etc.
  • Received one or more promotions within various organizations.
  • Endorsed by co-workers and clients.

Summary

Hugo L. González
Do it right the first time.  It will save you time and effort in the long run.  And after you do it right the first time
I am a technology support professional with extensive experience in Apple Inc. systems.
My background also includes Windows and Linux systems.

I have successfully provided services to people with all levels of computer expertise.
My background has encompassed a wide range of industries including Higher Education, publishing, and advertising.

Specialties:
macOS | Mac OS X | Windows | Microsoft Office | Adobe Creative Cloud | Photoshop | InDesign | Adobe InCopy | Active Directory | Jamf Casper | Microsoft Exchange Outlook | Quark XPress | Font Management | Cisco VPN | Citrix | iPhones | Android

Timeline

  1. -
    Senior Apple Engineer, IBM
  2. -
    Senior Apple Support Engineer, Young & Rubicam
  3. Assisted in company wide emergency relocation

    December 14th, 2011

    Grand Hyatt Hotel and then

    Worldwide Plaza and then 

    125 Park Avenue

  4. -
    Assistant Technology Coordinator, Young & Rubicam Group
  5. -
    Computer Support Contractor, ALM Media, LLC

Proudest Accomplishment

Provided tech support to company during emergency relocation.

Experience Highlights

  • Senior Apple Engineer
    IBM
  • Senior Apple Support Engineer
    Young & Rubicam
  • Assistant Technology Coordinator
    Young & Rubicam Group
  • Computer Support Contractor
    ALM Media, LLC
  • Senior Customer Service Engineer
    Random House

Education Highlights

  • Apple Certified Technology Coordinator
    ACTC
  • Apple Certified Macintosh Technician
    ACMT
  • ACSP Apple Certified Support Professional
    ACSP
  • Casper Certified Administrator
    CCA
  • Casper Certified Technician
    CCT

Causes

  • Information Privacy

Interests

  • Information Security
    InfoSec
  • Apple Systems
    Highlight Description
  • Open Source Software
    OpenBSD, NetBSD, FreeBSD, Debian, REdHat, Raspbian, LIBRE OFFICE
  • OPEN SOURCE HARDWARE
    RASPBERRY PI, OPEN SOURCE ECOLOGY

Skills

  • Macos & macintosh
    10
  • ios
    10
  • Android
    10
  • Windows
    10
  • Adobe Creative Suite
    10
  • Quark XPress
    10
  • Microsoft Office
    10
  • Jamf Casper
    10
  • linux
    10

Location

New York City, NY, United States

Interested In

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